Starbucks is closing down a Seattle call center and outsourcing the jobs to Nashville’s Sitel. The 130 employees of the call center will lose their jobs later this year. According to Starbucks, they are outsourcing the jobs because a call center vendor is better equipped to handle the high volume of calls. [...]
Continue reading...Friday, October 30, 2009
Sitel, a Tennessee based call center outsourcing company, announced that it will close its center in Huntington, West Virginia at the end of this year due to changing business needs. The company plans to work with local and state government agencies to help the 112 employees of the call center find new jobs. Sitel describes [...]
Continue reading...Thursday, January 29, 2009
A call-center company that received $1.75 million in public money to help it open shop in central New York says it’s on pace to add 300 jobs there by June. Jeffrey Mortlock, director of the Sitel unit in Erwin, New York, says the fast job growth is largely due to a contract the firm has with [...]
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Friday, January 15, 2010
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