Number three US carrier United Airlines will repatriate 165 call-center jobs to the US from India, to help improve customer service. The jobs will be in Chicago and Honolulu, and be filled by workers who now handle reservations, the Chicago-based airline said. Beginning in April, the workers will add customer-relations duties, which involve issues or complaints [...]
Continue reading...Thursday, February 5, 2009
IBM employees being laid off in the United States and Canada are being offered a chance to take an new job in India, Nigeria, Russia or other countries. Through a program dubbed Project Match, Big Blue will help interested workers “identify potential opportunities in growth markets and facilitate consideration by hiring managers in those markets.” The company [...]
Continue reading...Thursday, January 29, 2009
US industrial manufacturer Manitowoc is cutting about 2,100 jobs, or 22% of the workforce at its crane unit, a day after the company posted a Q4 loss. The crane segment, affected by a prolonged slowdown in construction activity, currently employs 9,700 people and accounts for roughly about 85% of the Manitowoc, Wisconsin-based company’s total business. The firm [...]
Continue reading...Sunday, January 18, 2009
Call it India’s own Enron. A chief executive of an India software giant has admitted to falsely stating $1 billion in profits. Ramalinga Raju’s confession caused the shares of Satyam Computer Services to drop 80%, effectively damaging the Sensex stock index as well as the price of the rupee. It [...]
Continue reading...Saturday, January 17, 2009
Former Satyam chairman B. Ramalinga Raju, explaining the more than $1 billion in phony revenue and profits he reported for years, compared the ongoing fraud to “riding a tiger, not knowing how to get off without being eaten.” For customers of Satyam–and any other IT outsourcer–the looming question is: Could they get bitten, too? Satyam [...]
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Wednesday, February 11, 2009
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