Delta Air Lines Inc. has announced a plan to close call centers in London and Montreal and bring those jobs back to the US in a move designed to improve efficiency. Delta stopped using an additional call center in India in April of this year, citing customer complaints. The company has not yet [...]
Continue reading...Tuesday, August 25, 2009
AT&T will launch a technical support center in San Antonio, Texas next year, creating 200 jobs for technical service representatives and managers. The call center will serve customers of AT&T U-verse, the company’s broadband, voice and digital television service. AT&T has formed a partnership with the City of San Antonio and Alamo Colleges, to develop a [...]
Continue reading...Tuesday, August 18, 2009
Insurer Geico will add 500 new jobs at its Amherst, New York operations center. A new Geico subsidiary will handle calls and questions concerning its home insurance and liability packages. The Amherst Industrial Development Agency and the Empire State Development Corporation are offering Geico job creation incentives. Over the next decade, Geico will add 500 jobs to [...]
Continue reading...Saturday, July 18, 2009
Scottsdale, Arizona-based web hosting firm Go Daddy is hiring bilingual Spanish-speakers for its Scottsdale call center, as business from Mexico and other Spanish-speaking countries grows. The firm is hiring 20 customer service people to handle calls from the US and Canada, plus Mexico, Spain, and Argentina. Last month, the firm hired 20 Spanish speakers for its Tempe [...]
Continue reading...Tuesday, July 7, 2009
Thomas L. Cardella & Associates is planning a new call center in Grinnell, Ohio, creating 100 jobs. Hiring will begin in September. Thomas L. Cardella & Associates provides direct marketing for Fortune 500 clients in the financial services, insurance, publication, technology, telecom, entertainment, utilities, and travel industries. The firm has existing call centers in Cedar Rapids, Coralville, Keokuk, [...]
Continue reading...Monday, July 6, 2009
Riverwoods, Illinois’ Discover Financial Services, which announced layoffs of 500 workers in April, will cut 55 jobs at its New Albany, Ohio call center this week. Discover had 1,200 full-time and 500 part-time workers at the end of 2008, making it one of Central Ohio’s largest employers. Discover has 11,500 employees overall. The Discover Card is a [...]
Continue reading...Tuesday, June 30, 2009
Chrysler Financial will shut down its Overland Park, Kansas customer service center in August, cutting 240 jobs. The firm is cutting 350 from its 3,900 strong workforce. Work from the Overland Park location will go to facilities in Philadelphia and Dallas. Farmington Hills, Michigan’s Chrysler Financial is the financial services provider of automaker Chrysler. As part [...]
Continue reading...Tuesday, June 30, 2009
Virginia’s Vangent today opened its new customer service call center in Riverview, Florida. The firm has hired 200 people for the facility, chosen from over 2,000 applicants. The call center answers phones for the federal Medicare program. By the Fall, Vangent expects to have hired another 800 employees. Customer service wages start at $11.43 an hour with benefits, [...]
Continue reading...Friday, June 26, 2009
Medco Health Solutions will hire 160 people at its automated pharmacy complex under construction in Whitestown, Indiana. The $150 million complex has been under construction since last year. The 160 jobs will be at a therapeutic resource center, where pharmacists will answer calls from doctors. Franklin Lakes, New Jersey’s Medco Health Solutions provides pharmacy services for private and [...]
Continue reading...Tuesday, June 16, 2009
Farmers Group will spend $84.4 million to expand its Grand Rapids, Michigan campus, adding 1,600 employees and creating 11,000 direct, spin-off and construction jobs in the state. Farmers will build two new buildings totaling 275,000 square feet, housing offices, a training facility, a call center and a print & distribution center. The Michigan Economic Growth Authority Board [...]
Continue reading...
Monday, November 30, 2009
0 Comments