Time Warner Cable is closing a call center and its National Systems headquarters in Denver, which will result in 350 employees being laid off. The layoffs equate to about 30 percent of Time Warner’s workforce in Colorado, the Denver Post reports. Share This Story:
Continue reading...Tuesday, January 19, 2010
Convergys Corp. plans to create 120 jobs within the next two months. These jobs will mainly be based in the company’s Hickory, North Carolina call center. 500 employees currently work at the facility. New employees will provide customer service for an unnamed telecommunications client. The average pay for a customer service position is $9.50 per [...]
Continue reading...Friday, January 15, 2010
Starbucks is closing down a Seattle call center and outsourcing the jobs to Nashville’s Sitel. The 130 employees of the call center will lose their jobs later this year. According to Starbucks, they are outsourcing the jobs because a call center vendor is better equipped to handle the high volume of calls. [...]
Continue reading...Monday, January 4, 2010
Health care services provider Humana is adding 50 jobs, mostly nursing positions, at its Humana Cares national care center in St Petersburg, Florida. The center provides telephone based health coaching, health management and and health education services to 30,000 medicare and low income/disabled medicare/medicade members nationwide. The center has expanded from 200 employees in January [...]
Continue reading...Tuesday, November 10, 2009
Dish Network, the second largest sattelite TV provider in the US, is planning to close a customer service call center in Pennsylvania next year. The company says it will hold a job fair for the 600 employees that will lose their jobs when the center closes. Starting in March of next year, customer calls will [...]
Continue reading...Friday, October 30, 2009
Sitel, a Tennessee based call center outsourcing company, announced that it will close its center in Huntington, West Virginia at the end of this year due to changing business needs. The company plans to work with local and state government agencies to help the 112 employees of the call center find new jobs. Sitel describes [...]
Continue reading...Thursday, October 22, 2009
Mountaineer Gas, supplier of gas to 48 of 55 counties in West Virginia, is opening a new call center in Charleston. The call center will be run by NCO Group, an outsourcing company that primarily handles customer service, debt collection and accounts receivable for companies. The center will start out with 50 employees [...]
Continue reading...Friday, July 24, 2009
A unnamed call center company plans to open a new facility in Gloversville, New York, according to Fulton County officials. The firm is planning to take over an empty call center abandoned in 2007 by Frontier Communications. The County says the new center would create 100 jobs. The firm involved has asked not to be identified until [...]
Continue reading...Friday, July 17, 2009
A drop in tax income is spurring the city of Cincinnati to consider laying off hundreds of city workers. City officials project a deficit of $28 million for 2009, up from an earlier estimate of $20 million. Cincinnati may also reduce call center hours, review consultant contracts and limit supplies. Department heads have been instructed to consider [...]
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Wednesday, January 27, 2010
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