Time Warner Cable is closing a call center and its National Systems headquarters in Denver, which will result in 350 employees being laid off. The layoffs equate to about 30 percent of Time Warner’s workforce in Colorado, the Denver Post reports. Share This Story:
Continue reading...Tuesday, January 19, 2010
Convergys Corp. plans to create 120 jobs within the next two months. These jobs will mainly be based in the company’s Hickory, North Carolina call center. 500 employees currently work at the facility. New employees will provide customer service for an unnamed telecommunications client. The average pay for a customer service position is $9.50 per [...]
Continue reading...Friday, January 15, 2010
Starbucks is closing down a Seattle call center and outsourcing the jobs to Nashville’s Sitel. The 130 employees of the call center will lose their jobs later this year. According to Starbucks, they are outsourcing the jobs because a call center vendor is better equipped to handle the high volume of calls. [...]
Continue reading...Monday, December 28, 2009
First American Home Buyers Protection Corporation is opening a new call center in Phoenix, Arizona. The company, which sells home warranties, says the center will bring in 100 jobs right away and as many as 400 over the next two years. First American will start hiring for the jobs at the beginning of [...]
Continue reading...Tuesday, December 22, 2009
With help from $3,500 in tax rebates from the city of Boulder, IBM is adding 500 customer service jobs to its existing center. Currently IBM has 2800 employees in Boulder. The new jobs will be phased in between now and 2014 and will pay between $23k and $38k per year. The new jobs are [...]
Continue reading...Monday, November 30, 2009
Delta Air Lines Inc. has announced a plan to close call centers in London and Montreal and bring those jobs back to the US in a move designed to improve efficiency. Delta stopped using an additional call center in India in April of this year, citing customer complaints. The company has not yet [...]
Continue reading...Tuesday, November 10, 2009
Dish Network, the second largest sattelite TV provider in the US, is planning to close a customer service call center in Pennsylvania next year. The company says it will hold a job fair for the 600 employees that will lose their jobs when the center closes. Starting in March of next year, customer calls will [...]
Continue reading...Tuesday, October 27, 2009
Buoyed by incentives from the One North Carolina Fund, financial tech company Fiserv is opening a customer care center in Hickory, North Carolina. The state is providing $800,000 in incentives and the company will invest $4.9 million over the next three years. The company expects to employ 300 people by late next year [...]
Continue reading...Thursday, October 22, 2009
Mountaineer Gas, supplier of gas to 48 of 55 counties in West Virginia, is opening a new call center in Charleston. The call center will be run by NCO Group, an outsourcing company that primarily handles customer service, debt collection and accounts receivable for companies. The center will start out with 50 employees [...]
Continue reading...Monday, October 19, 2009
Ryla, Inc., which provides call center services to organizations ranging from non profits to Fortune 500 companies, is hiring 1500 workers for an eight week job. Ryla doesn’t release the name of its clients but has said that this job will involve enrolling workers at another company for health benefits. The jobs are [...]
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Wednesday, January 27, 2010
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